Returns & Refunds Policy

Last Updated: July 31, 2026

At Just4U Personalized Gift, every order is specially created according to the customer's customization requirements.

Personalized Products

Since customized products are uniquely made for each customer, returns, refunds, or exchanges are not accepted for reasons such as:

• Change of mind
• Incorrect product selection by the customer
• Wrong personalization details submitted by the customer
• Color variations due to screen display
• Personal preference

Eligible Replacement

A replacement may be provided if:

• Wrong product delivered
• Manufacturing defect
• Printing defect
• Product damaged during shipping

The issue must be reported within 24 hours of delivery with:

• Order Number
• Photos of the product
• Packaging photos
• Complete unboxing video

Refund Eligibility

Refunds are only processed when:

• Replacement is not possible.
• Order is cancelled by us due to product unavailability.
• Duplicate payment is received.

Approved refunds are processed to the original payment method within 5–10 business days.

Non-Refundable Situations

Refunds will not be provided for:

• Spelling mistakes provided by the customer
• Incorrect photos uploaded by the customer
• Delay caused by courier companies
• Minor color differences between digital preview and printed product
• Personalized products once production has started